Your Voice Online.

Providing cost-effective social media campaigns across multiple industries.

Creating true, human voices for your social platforms without appearing overly ‘salesy’

Measuring efforts, determining ROI and supporting sales efforts with a person-to-person approach.

Customizing a social media strategy that is applicable to your brand.

  • creative blog writing
  • reputation management
  • creating online persona
  • managing social strategy

Social Media Engagement

Professional big mouths. That’s what they call us. We just can’t help ourselves. The brands we represent in social media are so amazing that all we can do is talk about them – as them – all day long.

Here’s the deal. We pride ourselves on being the online voices of the brands we represent. We use social channels to create a real human persona for our clients – we define a personality for that brand and make it real. We create two-way conversation, one-on-one with customers and potential customers.

We keep it real, we don’t just shout about sales coupons and new products. We earn friends for your brand by building true, honest relationships. Because social isn’t about technology – it’s about using tools within technology to be real (note: knowing how to use that technology is necessary, and we excel in that department). The companies we work with don’t have the time, energy, staff or know-how to handle social media efforts so they rely on 520 East Brands as a crucial part of their team. We pride ourselves on juggling voices and keeping the conversation going. We measure our efforts, we collaborate with our clients’ teams, and we produce results.

See What We're Up To

Follow Us On Facebook

Team Lunch! Missing three. ... See MoreSee Less

Dear Instagram: On behalf of our team, thank you for making it possible to switch between accounts.
Sincerely,
Those who manage multiple personalities online
... See MoreSee Less

I think it's funny that this is what I got. Truth be told, this could be anyone on our team. ... See MoreSee Less

Part of what we do as community managers and engagement specialists is listen. Sometimes, one of our clients gets a bad review. Many times, these are reviews by people looking to lash out for one, unusual experience - they are not indicative of the business, itself. When we are able to react quickly and respond on behalf of one of our clients, we can turn things around. Yesterday we had an irate customer end up thanking the client for their customer service and stated they WILL return to the business. That ability to turn things around can't happen if you aren't listening - or you haven't hired a group to listen for you. Shout out to Lindsay on this one - way to listen, respond and coach the client. In this case, we were able to bring their longtime customer back around. ... See MoreSee Less

Check Out Some Of Our Other Clients

(502) 533-1328